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This recently launched service is designed to offer essential internet access and telephone services. It's perfectly compatible with various devices such as web access, Alexa, Google Home, doorbells, tablets, Browsing social media, FaceTime and sending and receiving emails.
Request Information about 1PHONE-DATA:
Complete the form below, and we'll provide you with detailed information about the 1PHONE service we offer. To ensure accurate details, please fill in all applicable fields, including your full phone number and address. This information helps us assess existing infrastructure and determine any necessary work, allowing us to provide you with a customised quote. Rest assured, this quote comes without obligation, and we won't pressure you to sign up. Your preferred contact details will be the only ones used for communication.
1PHONE-DATA - Digital Voice telephone and broadband information
IMPORTANT Information - If you have a care alarm on the premises
If you have a care alarm on the premises, you must inform us BEFORE placing any order.
According to Ofcom regulations, we must be notified if there is a care alarm system on your premises, even if it will not be used with the new digital service. We need to confirm that the alarm will continue to function when the new service goes live. This ensures that those who rely on the alarm for emergency services will not be left unprotected.
We are unable to assess your premises and equipment ourselves and can only relay the information you provide.
Therefore, it is crucial that you contact your alarm provider before placing an order.
You need to verify that either the alarm does not require the new service to function or that it is compatible with the new service.
Failing to ensure that your alarm will continue to work may endanger the lives of residents.
General Terms and conditions
All services are provided on a 30-day rolling contract, with no disconnection or termination cost. Please click the link below for our full terms and conditions.
General Terms and Conditions
Addendum - Digital Voice (VoIP service)
Please click the link for our terms and conditions for VoIP lines (SoGEA/FTTP/FTTH)
Addendum Terms and Conditions VoIP
Consumer Price Index Rate Increase Ψ
Your monthly line rental price without any discounts that you may have had, line rental will remain the same for a 24 month period from the date the service went live, providing that you stay on the same call plan for this total period. From month 25 the monthly price will increase each year based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%
Credit Limit and Credit Check
When you apply for any telephone or Broadband service contract with us we will perform a hard credit check on the user and the address the service is being provided at. We may also credit check the bill payer if different to the user. This will involve a credit reference agency to confirm your identity/s. They'll also examine your financial records and borrowing history. Using this information provided by the credit-rating agency, which in our case is Creditsafe. We will then make a decision whether to accept you for the contract/service you’ve applied for. This decision is made solely by our credit-checking team based on the information from Creditsafe.
A credit check is ONLY performed once a direct Debit has been set up with us, as this is regarded as an acceptance of our terms and conditions, and intent to apply for a service.
If your credit rating prevents you from getting a contract from us we may offer a tailored solution for people with bad credit. If your application is accepted a credit limit will be placed on the account for any chargeable calls. This safeguards our customers from running up a large bill. If this credit limit is reached outbound calls will be barred other than 999 freephone and the NHS helplines. However, if you have a Care Alarm this may cease to operate if your credit limit is breached. Call spend Warnings can be set up within our online billing system, and we strongly recommend this is done. Please note. Any credit check performed be it on the end user and or the bill payer will show on your/their credit history.
Who is CreditSafe? - Creditsafe, are global intelligence experts, specialise in business and consumer credit checking, and is the world's most used provider of online credit reports. Your credit history is checked by CreditSafe. If you have any questions about your credit file you'll need to speak directly to CreditSafe.
BT Everyday - Cordless phone handset offer ∞
The BT Everyday Cordless phone handset offer at £13.98 is subject to availability and must be ordered at the same time as placing your order for a new 1Phone service. The handset offer price is not available for separate purchase. This offer cannot be backdated, or used in conjunction with any other offers or promotion. We reserve the right to withdraw this promotion at any time.
Specal Offer -BT Everyday - Cordless phone Telephone for Just £13.98 inc VAT∞
Not all old analogue phones are compatible with digital lines. If you have had your handset for a large number of years, we recommend taking advantage of our special offer for a new cordless BT Everyday Cordless phone for just £13.98 inc VAT*, eliminating the concern of whether your old handset will work with a digital service or not.
BT Everyday Cordless phone with call blocker is fully compatible with our 1PHONE telephone service, and at just just £13.98 inc VAT and delivery, its fantastic value for a Digital Cordless basic phone. The BT Everyday Cordless phone reliable cordless phone with a
Nuisance Call Blocker Key, which can block upto 20 registered telephone numbers.
∞ The BT Everyday Cordless phone handset offer at £13.98 is subject to availability and must be ordered at the same time as placing your order for a new 1Phone service. The handset offer price is not available for separate purchase. This offer cannot be backdated, or used in conjunction with any other offers or promotion. We reserve the right to withdraw this promotion at any time.
Request Information about 1PHONE -NET: Complete the form below, and we'll provide you with detailed information about the 1PHONE-NET service we offer.
Our 1PHONE-NET Digital telephone and broadband service is on a 30-day rolling contract.
NO early termination fees, as things can change
Same day switch off if needed.
IMPORTANT: YOU MUST INFORM US - Please check the box on this form if the end user has a Care Alarm system connected to the line.
Your Name
*
Please tell us the Date Of Birth of the end user
*
The Full Address
*
Address Postcode
*
What is their current number?
Who is the current telephone number provider?
What sort of address is it?
*
Nursing / Care Home
Sheltered Accommodation
Warden Assisted
Annex to a main address
Private address
Other
Who should we contact with the info?
*
What contact number should we use?
*
What contact email should we use?
*
Do you have permission to act on the end users behalf
*
Yes I have permission
Not at this time
Which telephone plan are you interested in?
*
1PHONE-DATA - On the Three Mobile Network £29.98 /Month Inc VAT
1PHONE-DATA - On the O2 Mobile Network £36.98 /Month Inc VAT
1PHONE-DATA - On the Vodafone Mobile Network £39.98 /Month Inc VAT
Please tick if you would like to add a Everyday Cordless phone to the order at £13.98 inc VAT (recommended)
Please tick if the end user has access to a mobile phone
IMPORTANT YOU MUST INFORM US - Please tick if the end user has a Care Alarm system on the line
Please tick if you would like a cost for a Battery backup for a Care Alarm and Cordless phone
Please click if you would like the 1571 voicemail service switched on?
Please click if you would like to add our Automated 24/7- router monitoring at £1.50 per month ∆
Is there any other information you fill we need to know?
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your request.
*
Send in your request for a 1PHONE quote
Click here for our full General Data Protection Regulation (GDPR).
Simple Telecommunications Ltd collects and acts as the data controller for information submitted by you through this website. It will be shared with appropriate Simple Telecommunications Ltd staff only, and used to contact you with information on Simple Telecommunications Ltd products and services if applicable.
Care Alarms and Digital Services - Important Information
If you have a care alarm on the premises, you must inform us BEFORE placing any order.
According to Ofcom regulations, we must be notified if there is a care alarm system on your premises, even if it will not be used with the new digital service. We need to confirm that the alarm will continue to function when the new service goes live. This ensures that those who rely on the alarm for emergency services will not be left unprotected.
We are unable to assess your premises and equipment ourselves and can only relay the information you provide. Therefore, it is crucial that you contact your alarm provider before placing an order. You need to verify that either the alarm does not require the new service to function or that it is compatible with the new service.
Failing to ensure that your alarm will continue to work may endanger the lives of residents.
Our Commitment to Safety: UK-Based Customer Services Team
At our core, the safety of our customers is our top priority. In recognition of our responsibility when working with vulnerable individuals, our customer services team undergoes a rigorous ongoing assessment to ensure their eligibility for such crucial roles. This assessment is integral to their employment and involves a thorough examination of their national criminal history, encompassing spent convictions, pending charges, and non-conviction charges. Additionally, we scrutinize other disciplinary and police information.
Our screening process adheres to the BS7858:2019 level, a standard commonly utilized in the security sector.
This level of scrutiny aims to determine whether an employee could potentially pose any risk to the safety and well-being of vulnerable individuals. Our customers can rest assured that the individuals we employ have undergone comprehensive checks, instilling confidence in their trustworthiness and ability to carry out their roles with integrity.
Furthermore, we go the extra mile by conducting pre-employment Psychometric Testing for each team member. This includes assessments of personality, behavioral characteristics, attitude, and vocabulary. By implementing these additional measures, we aim to ensure that our team not only possesses the necessary skills but also exhibits the right temperament and attributes, providing our customers with peace of mind and reinforcing our commitment to safety and reliability.
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